BPO (Business Process Outsourcing) Executive

DialABank
Sahibzada Ajit Singh Nagar - Phase 9
13,000 - 18,000
/Monthly
Requirements
No experience required
Less than 10th
18 - 30 years
No gender preference
Marksheets and Degree
Salary slips
Pan Card
Aadhar Card
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:30pm

Job Description

A BPO executive has many tasks where the most important out of many is to ensure client or the customer's satisfaction.

 

Responsibilities

  • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.


Additional requirements
Previous Experience
Telesales / Telemarketing
Job Type
Full Time
Skills
Communication Skills
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Job posted on 12 Oct 2021
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