Rohitkrishnan L

Job responsibilities of the candidate include 
<ul>
<li>Politely speaking with customers and understanding their queries.</li>
<li>Documenting customer queries in system.</li>
<li>Responding to customer queries based on SOP.</li>
</ul>

Customer Care

English

We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones to upselling and cross selling your products, we take care of your customer's complete life cycle. Our solutions are designed to suit your service requirements in the most cost effective way and to completely take the load off you. Starting out as Hyderabad Radio House, a 6-decade-old brand, HRHnext has evolved from a consumer durables giant across South India to a business solutions provider offering services to meet the most demanding of business need, i.e., customer interactions.Excellent HR Practices that reduce attrition and an experienced Top Management team which has deep domain knowledge across verticals like Telecom, Banking, Insurance, Retail, Media, Civic Governance, Automobiles, Healthcare and Education. Apart from our enterprises services, we offer bespoke services for Startups. Our processes and methods, which have evolved over time and our State of The Art Technology platforms, ensure we provide you with transformational insights into contact center operations and help deliver more personalized experiences to your customers.

BPO (Business Process Outsourcing) Executive

Job description