Answer calls and provide the required information by resolving queries. This task is performed by following standards of the company and maintaining premium quality of services
Coordinate with the customers, try to know their concerns by avoiding any interruption in conversation, etc
Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines
Assist and guide customers with all the required knowledge of the services and goods
Analyse the client's requirement after conversation with them and recommend services that will match their needs
Keep a track of the potential customers and their requirements
Ensure premium level of client satisfaction in one phone calls
Language specifications for Bushire telesales process with Fluent English and with Fluent any below mentioned language:
Requirement
Language
2
Kannada
2
Tamil
1
Telugu
5
Hindi
Additional Requirements
Language
Hindi,
English,
Kannada,
Tamil,
Telugu
Experience
Telemarketing,
BPO / ITES
Job Type
Full Time
Skills
telesales
Outbound sales
insidesales
Other requirements
- Should have worked on Targets
- No Transport will be provided by company.
- Bushire process; (Joining date – 18th Nov 2019).