Roles and Responsibilities
• Sales:
o Consultative selling by pitching product to customers both in offline events and via telesales
o Building a long-term relationship with customers
o Ability to think on the feet and understand the customer pulse and pitch accordingly
o Ability to take rejections and not let them affect the pitch to the next customer
• Resourceful: Always thinking of ways to get new leads, try different approaches to pitching, and add value to the firm in various ways apart from just the core responsibility
• Not taking ’no’ for an answer - persistent with the customers while being pleasant and respectful; ability to engage and persuade
• Diligent in follow-ups with the customer; taking ownership of every single lead and taking it to closure
• Understand customer concerns and relay them back to the product team to improve the product & application process
• Collections: Handle payment delays from customers through dialogue and persuasion