CABIN CREW AND FLIGHT ATTENDANT STAFF
Serve customers on flights and take care of the overall customer experience - from attending to their culinary to personal requirements
Duties Include
Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers.
greeting passengers as they board and exit the plane
showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled
serving meals and refreshments
checking the condition and provision of emergency equipment and information for passengers
demonstrating emergency equipment and safety procedures
administering first aid
dealing with emergencies
supplying passengers with newspapers, magazines and in-flight entertainment
selling duty-free commercial goods and pursuing sales targets
producing written flight reports after completing a journey.
The role can be physically and emotionally demanding and there is a high degree of responsibility involved. Cabin crew is expected to deal with all passengers diplomatically even when feeling the effects of traveling through time zones and spending extended periods of time on their feet.