Dip Barman

<h2><strong>Responsibilities</strong></h2><ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Meet personal/team qualitative and quantitative targets</li></ul><h2><strong>Requirements and skills</strong></h2><ul><li>Strong phone and verbal communication skills along with active listening</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li></ul><p><br></p>

Aadhar Card

Pan Card

Computer Awareness

Quantitative Aptitude

MS Word

Customer Retention

Back Office Executive

English

SL BPO Solutions

Call Centre Executive

Call Centre Executive

Job description

Responsibilities

Requirements and skills