Call Quality Analyst

Celtycs pvt ltd
Bangalore - Victoria Layout
23,000 - 33,000
/ monthly
Requirements
0 - to 1 year experience
less than 10th
No age preference
No gender preference
Salary slips
Shift timings
Working days
5 days/week
Morning Shift
9:00am - 6:00pm

Job description

Audit transactions, surveys customers to get feedback on the experience upon contacting contact centers

conducting RCA(root cause analysis), improvement and report to team leader.

Additional Requirements
Language
English
Job Type
Full Time
Skills
Computer Awareness
Confidence
English Typing
Customer Retention
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Posted on 04 Apr 2022
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