Care Manager

Prerna Group
Gurgaon - Sector 18
15,000 - 25,000
/ monthly
Requirements
1 - 3 years experience
Graduate
18 - 34 years
No gender preference
Shift timings
Working days
5 days/week
Morning Shift
9:00am - 6:00pm

Job description


Job Description:

 

a) Employee Survey to be conducted through outbound calling & maintain records to the Survey

b) POC for FOS team members of the defined location, real time query resolution

c) End to End Tracking the Open Incidents 

d) Attrition Feedback survey

 

  • Required Profiles with CallCenter Experience @ 2+ Years.
Additional Requirements
Language
English
Job Type
Full Time
Skills
Computer Awareness
Confidence
MS Word
Customer Retention
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Posted on 19 July 2022
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Customer Care in prerna group