<ul><li>Managing Collection Partner for optimum efficiency.</li><li>Monitoring, timely resolution all issues highlighted by agency.</li><li>Calling High Value customers and retaining them.</li><li>Managing payment collection from field through riders.</li><li>Manage Collection targets and Involuntary churn targets. </li></ul>

Candidate must have a minimum of 6 months experience in Collection -Customer Service background.

Customer Service

Collection Executive

Collection Management

Customer Delight

Customer Care

BPO / ITES

Telecom / ISP

English

Spectra is an innovative and disruptive technology company, dedicatedly working to deliver joy, advantage and success for people through and by, the continuous pursuit of excellence in internet services. Spectra’s vision is to advance the lives of people in Urban India by creating and delivering the best internet service. Today, Spectra operates its fiber broadband internet services in Delhi/NCR, Mumbai, Bengaluru, Chennai, and Pune. Spectra’s business is divided into Infrastructure, Data, and Voice. Under Data, Spectra provides internet and other connectivity services to various SMBs, Enterprises, and Homes. Spectra provides revolutionary products on the back of its expansive intra-city optic fiber network spanning over 4,000Kms.

Collection Executive - Customer Service

Job description