Customer Advisor

OLX Autos
Gurugram - Sector 18
1,80,000 - 3,60,000
Salary benefits
upto 5 years experience
12th Pass
18 - 28 years
No gender preference
Working Days
6 days/week
Week offs
Morning Shift
9:30am - 6:30pm

Job Description

  • Making outbound calls to interested car sellers & booking successful appointments/store inspections. 
  •  Driving sales conversion for the respective campaign & maintaining monthly performance. 
  •  Manage day on day basic hygiene such as login & ready hours, break management etc. 
  • Multi-tasking ability to toggle & work on diff leads capturing software (Ameyo & Lead Squared) 
  •  Responsible to maintain call quality threshold & deliver best customer handling practices. 
  • Effective rapport building & brand articulation ability to educate customers over call. 

  • Who we’re looking for: 
    Should be fluent in both English & Hindi speaking languages. 
    Able to negotiate well over call & should be well versed in his/her convincing skills.
    Open to work in 6 days working culture with rotational week offs. 
    Ability to work under Sales & target-oriented environments. 
    Should be skilled to handle pressure situations & emerge as a performer
    Experience in both Outbound and Inbound processes is an add on advantage.

    Additional requirements
    Notice Period
    30 days
    Previous Experience
    Customer Care
    Job Type
    Full Time
    Report Job
    Job posted on 21 Dec 2021
    Customer Care
    Customer Care in OLX Autos
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