Customer Advisor

OLX Autos
Gurgaon - Sector 18
1,80,000 - 3,60,000
/ monthly
Salary benefits
Requirements
0 - to 5 years experience
12th pass
18 - 28 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
WEDNESDAY
Morning Shift
9:30am - 6:30pm

Job description

  • Making outbound calls to interested car sellers & booking successful appointments/store inspections. 
  •  Driving sales conversion for the respective campaign & maintaining monthly performance. 
  •  Manage day on day basic hygiene such as login & ready hours, break management etc. 
  • Multi-tasking ability to toggle & work on diff leads capturing software (Ameyo & Lead Squared) 
  •  Responsible to maintain call quality threshold & deliver best customer handling practices. 
  • Effective rapport building & brand articulation ability to educate customers over call. 

  • Who we’re looking for: 
    Should be fluent in both English & Hindi speaking languages. 
    Able to negotiate well over call & should be well versed in his/her convincing skills.
    Open to work in 6 days working culture with rotational week offs. 
    Ability to work under Sales & target-oriented environments. 
    Should be skilled to handle pressure situations & emerge as a performer
    Experience in both Outbound and Inbound processes is an add on advantage.

    Additional Requirements
    Language
    English,
    Hindi
    Notice Period
    30 days
    Experience
    Customer Care
    Job Type
    Full Time
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    Posted on 12 June 2023
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    Customer Care in OLX Autos