Customer Advisor

OLX Autos

Gurgaon - Sector 18

₹

1,80,000 - 3,60,000

/Annual

Salary benefits

Requirements

upto 5 years experience

12th Pass

18 - 28 years

No gender preference

Timings

Working Days

6 days/week

Week offs

WEDNESDAY

Morning Shift

9:30am - 6:30pm

Job Description

Making outbound calls to interested car sellers & booking successful appointments/store inspections.

Driving sales conversion for the respective campaign & maintaining monthly performance.

Manage day on day basic hygiene such as login & ready hours, break management etc.

Multi-tasking ability to toggle & work on diff leads capturing software (Ameyo & Lead Squared)

Responsible to maintain call quality threshold & deliver best customer handling practices.

Effective rapport building & brand articulation ability to educate customers over call.

Who we’re looking for:

● Should be fluent in both English & Hindi speaking languages.

● Able to negotiate well over call & should be well versed in his/her convincing skills.

● Open to work in 6 days working culture with rotational week offs.

● Ability to work under Sales & target-oriented environments.

● Should be skilled to handle pressure situations & emerge as a performer

Experience in both Outbound and Inbound processes is an add on advantage.

Additional requirements

Language

English,

Hindi

Notice Period

30 days

Previous Experience

Customer Care

Job Type

Full Time

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Job posted on 15 Jan 2022

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Customer Care in OLX Autos

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Customer Advisor

Job Description

​

Who we’re looking for:

● Should be fluent in both English & Hindi speaking languages.

● Able to negotiate well over call & should be well versed in his/her convincing skills.

● Open to work in 6 days working culture with rotational week offs.

● Ability to work under Sales & target-oriented environments.

● Should be skilled to handle pressure situations & emerge as a performer

Experience in both Outbound and Inbound processes is an add on advantage.