Customer Care

Blezgo
Mohali - Sahibzada Ajit Singh Nagar
10,000 - 20,000
/Monthly
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

Job Description

Roles and Responsibilities


  1. Perform customer care representative activities.
  2. Good into inbound and outbound calls.
  3. Create case logs, record information, establish resolution time, follow-ups on issues & escalate complex issues.
  4. Guide customers through the resolution of issues.
  5. Quick & accurate handling of support communications across multiple channels.
  6. Assisting customers on queries via emails, chats & calls.


Desired Candidate Profile


  1. A great listener & a fantastic verbal & written communicator.
  2. Loves teamwork.
  3. Skills to convince the customers about products.
  4. Language- English must.
  5. Experience providing support to customers.
  6. International voice & chat process experience is must.


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Job posted on 18 Oct 2021
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Customer Care
Customer Care in Blezgo
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