Customer Care Associate

Femora Indai Pvt Ltd
Jaipur - Vaishali Nagar
10,000 - 13,000
/ monthly
Requirements
1 - 3 years experience
Graduate
18 - 32 years
No gender preference
Salary slips
Shift timings
Working days
6 days/week
Morning Shift
9:00am - 6:00pm

Job description

Job responsibilities of the candidate include

  • should have good excel proficiency in English
  • Lead correspondences with customers on multiple channels – phone, email, live chat/WhatsApp.
  • Handle complaints, promotion enquiries, product information enquiries, pricing enquiries, voucher use, gift registry etc ·
  • Assist on membership requests or queries, for example, but not limited to helping customers reset passwords, activate accounts, update details and answer members' queries. ·


Additional Requirements
Language
English
Job Type
Full Time
Skills
Computer Awareness
Confidence
MS Word
Advanced Excel
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Posted on 21 Sep 2022
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Customer Care in Femora Indai Pvt Ltd