1. Candidate should have good communication skills (both verbal and written in English).
2. The responsibility includes attending to customer queries/sales over the phone and providing solutions through calls.
3. The candidate needs to resolve the customer issues in the best interest of both the customer and the company.
4. The candidate should be able to resolve the customer issues quickly and promptly
5. The candidate needs to provide relevant information to customers about the company products and services
6. The candidate should be able to Receive, Evaluate and answer customer inquiries through chat, phone, and email