Customer Care Executive

nss technology

Thane - Mumbra, Thane West

₹

15,000 - 25,000

/Monthly

Requirements

No experience required

12th Pass

18 - 30 years

No gender preference

Pan Card

Aadhar Card

Timings

Working Days

5 days/week

Morning Shift

10:00am - 6:00pm

Job Description

Attend customer’s calls and assist them in resolving issues regarding the product/service

We are looking for Answering Voice Calls, managing mail communications, chat platform as well as monitor social media platforms
First Call Resolution and Grievance Handling
Opening, tracking and review incident and service tickets in Ticketing system.
Focus on complex issues related to operation aspects that cannot be resolved at lower level support

Additional requirements

Previous Experience

Customer Care

Job Type

Full Time

Skills

Confidence

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Job posted on 24 Aug 2021

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Customer Care in nss technology

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