Care Specialist

Uniorbit Technologies Private Limited
Bengaluru - Bellandur
4,00,000 - 6,00,000
/ monthly
Salary benefits
Requirements
6 months - 3 years experience
Graduate
21 - 30 years
No gender preference
Aadhar Card
Pan Card
Marksheets and Degree
Joining and Relieving Letters
Salary slips
Shift timings
Working days
6 days/week
Night Shift
8:00pm - 5:00am
Night Shift
4:00am - 1:00am
Morning Shift
2:00pm - 11:00pm
Morning Shift
8:00am - 5:00pm

Job description

● Handling inbound or outbound calls and / or emails
 ● Knowledge of TAT, compliance, ticketing systems, CSAT.
 ● Working on short SLA and clearing backlogs.
 ● Should be familiar with Customer Empathy, customer service.
 ● Ensure no errors occurred while assisting customers
 ● Reaching productivity that meets job standards, while working with speed and accuracy.
 ● Answer queries about products or the company.
 ● Responding in a timely and effective manner to all internal communication
 ● Adheres to and supports company policies and practices

Additional Requirements
Language
English,
Hindi
Notice Period
7 days
Experience
Customer Care
Job Type
Full Time
Skills
Email etiquette
Good Communication
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Posted on 02 Aug 2022
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Customer Care
Customer Care in Uniorbit Technologies Private Limited