Nidhi Negi

• Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

Computer Awareness

Confidence

Customer Retention

Customer Care

English

<h2 style="color: rgb(73, 152, 45);background-color: rgb(255, 255, 255);"> </h2>Jiva Ayurveda was founded with the mission of 'taking Ayurveda to every home'. Our objective of making people happy and healthy through authentic Ayurvedic treatment delivered at their doorstep is a direct response to the growing ailments and disorders such as diabetes, arthritis, asthma, obesity, hypertension, spondylitis, piles, skin problems, sexual disorders, etc. Most of these diseases affecting the global community today do not have an effective treatment available in modern medicine. The <a href="https://www.jiva.com/patient-guide/tmc/" style="color: rgb(73, 152, 45);">Jiva TeleMedicine Center</a>, a one of its kind concept in the world, was established in 1998 as an integrated center for telephonic health consultation. Today, Jiva has over 400 <a href="https://www.jiva.com/patient-guide/doctor-quality/" style="color: rgb(73, 152, 45);">Ayurvedic doctors</a> and support professionals who have provided consultations to more than one million patients to date across 1800 cities and towns in India. To ensure quality, efficacy and purity, Jiva Ayurveda manufactures its own medicines and products at its ISO 9001:2008 certified manufacturing unit and pharmacy in Faridabad, India.

Customer Care Executive

Job Description