Shivangi Pandey

Job Description :<ul><li class="ql-indent-1">To receive incoming calls or to make outbound calls in order to solve customer queries</li></ul>Required Skills :<ul><li class="ql-indent-1">Immediate Joiners required.</li></ul>

Customer Care

English

Cyfuture is a leading provider of data center, cloud and outsourced support services to clients in e-commerce, retail, information technology, software services, education, banking and finance sector and government bodies. Our solutions help clients increase their productivity and performance whilst we efficiently manage their business critical IT infrastructure and business support functions.

Cyfuture owns and operates state-of-the-art, tier III data center facilities in Noida and Jaipur (India) which are equipped with cutting-edge hardware to deliver industry leading data center and cloud hosting solutions. We have a team of more than 3000 qualified professionals across nine locations in India, US and UK, delivering end-to-end technical support and business process outsourcing solutions to global clients.
Our hosting business operates under the brand names of Go4hosting and Dialwebhosting while our outsourced support business is marketed under leading brands such as Go4customer and AskPCExperts. We also operate standalone brands such as Databagg for online file storage, and Ninja TuneUp for PC clean-up services.

Cyfuture is CMMI level 5 assessed and ISO 20000-1:2011 and ANSI/ TIA942 certified organization. We also possess other industry leading certifications that include ISO/IEC 27001-2013, ISO 27001:2005, ISO 9001:2008, ITSM 20000, and ISO 22301:2012.

Customer Care Executive

Job description