Shivangee Khatik

<ul><li>Take ownership of customers issues and follow problems through to resolution</li><li>Improve customer service experience, create engaged customers and facilitate organic growth</li><li>Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment</li><li>Keep accurate records and document customer service actions and discussions</li></ul>

Confidence

Relevance

Customer Care Manager

Job description