Customer Support Executive

IXIGO
Gurugram - Sector 46
17,000 - 23,000
/Monthly
Salary benefits
Requirements
1 - 4 years experience
Graduation
20 - 32 years
No gender preference
Aadhar Card
Pan Card
Salary slips
Marksheets and Degree
Joining and Relieving Letters
Timings
Working Days
6 days/week
Week offs
SUNDAY
Morning Shift
9:30am - 6:30pm
Night Shift
8:00pm - 5:00pm

Job Description


As a customer experience executive, you will be responsible for

  • Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for replies
  • Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
  • Be able to work across multiple channels to communicate with customers and handle queries via chats



Additional requirements
Language
English
Previous Experience
Customer Care,
Travel / Tourism
Job Type
Full Time
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Job posted on 21 June 2022
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