Customer Relation Executive

Yuved Technology
Bhubaneswar - Patia
15,000 - 25,000
/Monthly
Requirements
1 - 3 years experience
Less than 10th
18 - 35 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
7:30am - 4:30pm

Job Description

We are recruiting for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

To succeed as a Customer Relationship Manager, you will possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Working as a Customer Relationship Manager you will work closely with Sales and Accounts Managers to ensure that all staff preserves relationships with clients.

Customer Relationship Manager Responsibilities:

·       Build and maintaining profitable relationships with key customers.

·       Oversee the relationship with customers handled by your team.

·       Resolve customer complaints quickly and efficiently.

·       Keep customers updated on the latest products in order to increase sales.

·       Expand the customer base by upselling and cross-selling.

·       Understand key customer individual needs and addressing these.

·       Meet with managers in the organization to plan strategically.

·       Conduct business reviews using CRM programs.

·       Know your competition and strategies accordingly.

Customer Relationship Manager Requirements:

·       A minimum of 1 years experience.

·       Excellent interpersonal and communication skills.

·       Proficient in all Microsoft applications.

·       Superior product knowledge.

·       A team player with leadership skills.

·       Maintain a positive attitude focused on customer satisfaction.

A bachelor’s degree in Administration or a related field.

Additional requirements
Language
English
Previous Experience
Customer Care,
Manufacturing / Engineering,
Construction / Infrastructure,
Aviation / Airlines,
Logistics / Courier / Transportation,
Export / Import / Trading,
Facility Management,
Shipping / Marine
Job Type
Full Time
Skills
Business Communication
Client Communication
Brand Communication
Report Job
Share
Job posted on 18 Oct 2021
Home
Customer Care
Customer Care in Yuved Technology
Similar Jobs for you
View All
Business Relationship Executive
Snapbizz Cloudtech Private Limited
Cuttack, CDA Sector 7
2 years required
18,000
monthly
Customer Support Advisor
Lobelite Infotech Pvt Ltd
Bhubaneswar, Baramunda
1 year - 3 years prefered
8,000 - 10,000
monthly
Business Development Executive
Lobelite Infotech Pvt Ltd
Bhubaneswar, Baramunda
1 year - 3 years prefered
15,000 - 25,000
monthly
Tele Sales Executive
Lobelite Infotech Pvt Ltd
Bhubaneswar, Baramunda
12,000 - 15,000
monthly
Business Development Executive
IndusInd Bank
Bhubaneswar, Bhauma Nagar
15,000 - 25,000
monthly
Sales Officer
NatureKart Agronomy LLP
Bhubaneswar, Patia
1 year - 3 years prefered
15,000 - 25,000
monthly