Job responsibilities of the candidate include
- Listen to customers’ concerns, issues and questions
- Resolving the queries of the concerned persons calling in the hospital to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Make feedback calls, build good relationships with the customers/clients, etc.
- announcing the codes, transferring the calls, managing the data on CRM software
*Shift Type - Rotational
Work Type - Work from Office (Hospital)