Customer Service Associate

Tactics Management Services Pvt Ltd
Mumbai - Andheri East
13,000 - 20,000
/ monthly
Requirements
Upto 6 months experience
12th pass
18 - 29 years
No gender preference
Shift timings
Working days
6 days/week

Job description

  • Answer incoming calls and emails in an efficient manner
  • Identify customer questions, concerns, and overall needs
  • Provide accurate answers and solutions to customer queries
  • Address customer complaints in a compassionate and patient manner
  • Redirect customers to appropriate teams and/or departments as needed
Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
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Posted on 02 Mar 2020
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Customer Care in Tactics Management Services Pvt Ltd