<ul><li>Providing complete information about the product to the customer.</li><li>Solving all product or service related issues of the customers.</li><li>Giving the right pitch to the potential customers, so they end up buying the product or availing the services.</li><li>Keeping a proper record of the customers.</li><li>Maintaining and updating the information of the customers regularly.</li><li>Providing the best possible solution to the queries of the customers.</li><li>Making products and services reports by collecting and analysing the information provided by the customers. </li></ul>

Undear Garduction are ok with good comskill verbal and wirrten

Patience. Patience is crucial for customer service professionals.

Problem solving skills. Customers do not always self-diagnose their issues correctly.

Clear communication skills.

Customer Care

English

Hindi

Purplle.com is India's Leading Online Destination for Personal Care and Grooming. Armed with 400 brands and 10,000 products, Purplle.com attracts 3-4 million beauty enthusiasts a month. Purplle.com Salons &amp; Spa Finder is a hyperlocal salons listing and booking platform currently live in 4 cities with a catalogue of 7000 salons and spas.​ Purplle.com has grown 400% YoY for the last three years and has captured 15-20% market share in the online beauty market. We are looking for people who are excited to build technology capabilities in the mobile and e-commerce space at scale.

Customer Service Executive

Job description