Customer Service Representative

Bigfix Gadget Care Llp
Arumbakkam - Arumbakkam
10,000 - 25,000
/ monthly
Requirements
0 - to 1 year experience
Graduate
20 - 35 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
10:00am - 7:00pm

Job description

 Respond to customer queries in a timely and accurate way, via phone, email or chat

 Analyse and report product malfunctions

 Update our internal databases with information about technical issues and useful discussions with customers

 Monitor customer complaints on social media and reach out to provide assistance

 Share feature requests and effective workarounds with team members

 Inform customers about new features and functionalities

Additional Requirements
Language
English
Job Type
Full Time
Skills
English language skills
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Posted on 24 Dec 2021
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