Responsibilities and Duties●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment etc to the loan customers●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Resolving customer queries related to loan disbursal, loan repayments etc.

Computer Awareness

Confidence

Customer Retention

Customer Care

English

Our offerings span across Software Services (Product Engineering, Application Development, Application Management, Mobile Application Development etc), Managed IT Services, Business Applications, HR Services (Staffing, RPO, Recruitment, Payroll etc).With an indomitable spirit to succeed, PITCS made a modest start in the year 2005, from a small office with a team of six. Today, with over a hundred person family, we have come a long way and the same inspiration to achieve continues to drive us from one success to another.We have a global footprint with a development center at Bangalore and Sales centers in Singapore, Hongkong, USA catering to our clients spread across the continents of Asia, America, Europe, Australia and Africa.

Customer Support Associate

Job description