Customer Support Executive

Forever Living Product

Mumbai - Bandra West

₹

20,000 - 25,000

/ monthly

Salary benefits

Requirements

1 - 4 years experience

Graduate

21 - 30 years

No gender preference

Joining and Relieving Letters

Salary slips

Pan Card

Aadhar Card

Shift timings

Working days

6 days/week

Week offs

WEDNESDAY

Morning Shift

7:00am - 11:00pm

Job description

Required to answer incoming calls professionally to provide information about products and services from customers.
Answer inquiries, resolve complaints and provide information.
Customer service specialist with people persons.
Recording details of inquiries, complaints and comments as well as action taken.
Follow up to ensure that appropriate actions were taken on customers request/complaints.
Refer unresolved customer grievances to designated department or department head.
Ability to listen and active problem solving skills.

Additional Requirements

Language

English

Notice Period

7 days

Experience

Customer Care,

Wellness / Fitness / Sports / Beauty

Job Type

Full Time

Skills

customer care

Voice Process

email process

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Posted on 29 Jan 2021

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Customer Care in Forever Living Product