Customer Support Executive

IXIGO
Delhi - Central Secretariat
2,00,000 - 2,60,000
/ monthly
Salary benefits
Requirements
Upto 1 year experience
Graduate
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
FRIDAY
Morning Shift
10:00am - 7:00pm

Job description

As a customer experience executive, you will be responsible for

  • Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for replies
  • Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
  • Be able to work across multiple channels to communicate with customers and handle queries via chats.
Additional Requirements
Language
English,
Hindi
Experience
Customer Care
Job Type
Work from home
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Posted on 16 Sep 2022
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Customer Care in IXIGO