Customer Support

Adecco
Bangalore - Whitefield
15,000 - 60,000
/ monthly
Requirements
3 - 5 years experience
12th pass
No age preference
No gender preference
Shift timings
Working days
6 days/week
Night Shift
10:00pm - 7:00am

Job description

  • Make outbound calls to the candidate and motivate them to complete job application.
  • Schedule/reschedule first day of work for the employees and sharing necessary information.
  • Review application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidate’s queries.
  • Respond to candidate’s queries over email/text. Escalate issues
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage




Additional Requirements
Language
English
Job Type
Full Time
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Posted on 17 May 2022
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Customer Care in Adecco