Jimith Menoth

<ul><li>Serving as the first point of contact for customers seeking technical assistance over the phone or email</li><li>Monitor and respond quickly to incoming requests related to IT issues from users</li><li>Log all requests in to Help Desk application and assign call to relevant engineer for further action</li><li>Monitor and maintain record events and problems and their resolution logs properly in helpdesk applicatione resolution of issues</li></ul>

Data Entry Operator

Job Description