<ul><li>Candidate should have excellent Written &amp; Verbal communication skills.​</li><li>Minimum 1-2 years of experience as a Deputy Manager or 4-5 years as Assistant Manager Operations in Back office BPO/KPO.</li><li>Should have expertise in work allocation, TAT management &amp; Client Report generation.</li><li>Embed a performance culture, framework and review processes to achieve service levels and improvements against set targets</li><li>Provide leadership, development and coaching to Team Leaders reporting to him/her.</li><li>Actively engaging and supporting the development of the team to ensure better performance and succession planning.</li><li>Ensure effective and consistent communication throughout the team and departments</li><li>Building and maintaining effective internal and external stakeholder relationships</li><li>Review management information and make suggestions, recommendations as to improvements across the departments.</li><li>Should be experience enough to manage multiple Ops teams/Productions Departments to monitor/report daily productivity.</li><li>Will be working closely with Operations leader to ensure Client goals are met, and process quality remains high.</li><li>Should have experience of analysing daily operations report &amp; drive BQ management</li><li>Exposure of using Microsoft Excel, Word &amp; PPT for business requirements.</li><li>Handle escalations and provide floor support</li><li>Should be a strong team player</li><li>Should be flexible to work in 24/7 model<br/></li></ul>

Joining and Relieving Letters

Marksheets and Degree

Salary slips

Pan Card

Aadhar Card

3 rounds of interview - 1 Ops Manager, 2 HR Manager, Sr. VP Round (Interviews will be in office)

Candidate should be ready for Work from office in current scenario.

1 year service bond is compulsory. If anyone wants to break the bond - should be liable to pay 3 months salary to the company.

Must be flexible and ready to work in rotational shift

Min 4 to 5 Yrs of Experience into BPO/KPO Operations Team Handling.

Should be experienced enough to manage multiple Ops teams/Productions Departments to monitor/report daily productivity.

Provide leadership, development and coaching to Team Leaders reporting to him/her.

Operations Executive

English

<p></p><p><b>About Company:</b></p><p><span>Halo</span> <span>Media</span> Pvt ltd. is a corporate company. We are into Digital Imaging (photo/Video editing) US based company. We are also in 2D &amp; 3D animation. Have client from US &amp; Europe. We are 12+ years old company. </p><p>Website: <span id="m_-7646804573721414970gmail-m_7456284810243427371gmail-m_-7864479155977659259m_-3078894358345391398gmail-m_-4134548430382047319OBJ_PREFIX_DWT2290_com_zimbra_url"><span id="m_-7646804573721414970gmail-m_7456284810243427371gmail-m_-7864479155977659259m_-3078894358345391398gmail-m_-4134548430382047319OBJ_PREFIX_DWT2330_com_zimbra_url"><span id="m_-7646804573721414970gmail-m_7456284810243427371gmail-m_-7864479155977659259m_-3078894358345391398gmail-m_-4134548430382047319OBJ_PREFIX_DWT1607_com_zimbra_url"><span id="m_-7646804573721414970gmail-m_7456284810243427371gmail-m_-7864479155977659259m_-3078894358345391398gmail-m_-4134548430382047319OBJ_PREFIX_DWT1613_com_zimbra_url"><a href="http://www.halomediaworks.com/" rel="noreferrer" target="_blank">www.halomediaworks.<wbr/>com</a></span></span></span></span></p><p></p><div>Halo Media Works is a full service animation, visualization and art services production studio. Our services encompass everything in  the CGI pipeline from full 3D character animation, game assets, architecture visualization, product renders, visual effects (VFX), and more! We can produce a wide range of 2D services from illustration, graphic design, motion graphics, infographics, concept art, and storyboards.</div><div><br/></div><div>The main goal here at HMW is to simply create the best art, period. We are truly a bunch of passionate artists who love what we do. </div><div>Halo Media Works is an ISO-certified company and strives to offer the highest-quality 3D animation to its clients. Whatever the project, our team will work tirelessly to breathe life into your vision.</div><p></p>

Deputy Manager

Job description