<ul><li>Managing incoming calls and customer service inquiries </li><li>Identifying and assessing customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution </li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers </li></ul>

Aadhar Card

Pan Card

Salary slips

Marksheets and Degree

Joining and Relieving Letters

Cheque Book / Pass Book

Customer Care

English

Rentickle is one of the largest &amp; fastest growing companies in the online rental space &amp; has served close to 30,000+ B2C and B2B consumers. Founded by two industry veterans, Amit Sodhi (ISB Hyd, Ex. Director-BD, HT Media) and Vineet Chawla (Ex. CEO, Hongkong Winalite Group), and funded by Singapore based investors, the Company has established a leadership position in its sector in a short span of three years. Rentickle has established the brand in the marketplace and has been awarded Super Startup of the Year by SuperBrands and Brand Of the Year by Silicon India. In the Startup category, Rentickle has topped the list for Workplace Culture backed by BusinessWorld. The company has won The Economic Times Promising Brand 2018 and TECHTORS by BW Businessworld. The company has been recently awarded the title of 18 Startups to look at in 2018-2019 by Insights Success Magazine. The company has recently raised series A funding of USD 4 Million and has aggressive plans to expand into more geographies &amp; product categories with a vision to become the largest online rental platform by 2020.

E-commerce

AVA Lifestyle Products & Services Pvt. Ltd.

Executive – Customer Support

Executive – Customer Support

Job description