Handle clients regarding the Payment pending.
Follow communication “scripts” when handling client.
Identify client needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Minimum Requirement: 20
Good Communication Skills
Good Problem-solving skills over the call
High energy level