|Job Description for Operations Executive|
This role is an Individual Contribution Role that requires the person to continuously track supply and act swiftly on issues/incidents by talking and coordinating with multiple stakeholders and customers.
|A smart and hands-on person who owns coverage metrics and track/trace the guard's location and their performance on a live basis|
Should be alert all the time during duty and immediately attend the SOS and resolve on an urgent basis. Ensure none of the SOS is left attended.
|Coordinate with agencies, field managers, and guards and resolve the patrolling issues and beat coverage|
|Generate regular reports and publish them to management promptly|
|Very quick learner and smart guy who execute and finishes the job immediately|
|Training of guards regularly, evaluate their understanding, and validate by mock tests.|
Should be hands-on with the System knowledge. Should possess skills to follow through the dashboard and get the metrics tracked continuously.
Quick thinking and ownership. This job will involve having guys/ladies who can think out of the box to solve an emergency and help guards ensure that the subscriber is protected all the time.
|1) Google Sheets / Excel Sheet Skills - Basic|
|2) Team player and willing to collaborate to deliver the results|
|3) Basic Data Analysis Skills|
|4) Should be able to speak Hindi, English, and Kannada fluently|
|5) Should be well versed with the usage of computer system|