HIRING FRESHERS FOR INTERNATIONAL VOICE PROCESS

MANY COMPANIES
Noida - Noida
... +1 others
13,000 - 20,000
/ monthly
Requirements
No experience required
12th pass
18 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
8:30pm - 5:30am

Job description

HIRING FOR INTERNATIONAL VOICE PROCESS

Salary : Upto 20000 per month + CABS/TA + Meals

Location: DELHI AND NOIDA

NIGHT SHIFT

INTERVIEW TIMINGS: After 8-30 PM

Skills Required: Candidate should have excellent English verbal communication skills.

JOB DESCRIPTION

  • He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  • He is responsible for rendering responses from administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
  • He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He is responsible for monitoring Calls
Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
EXCELLENT ENGLISH VERBAL COMMUNICATION SKILLS
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Posted on 11 June 2019
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