International BPO Executive

MAHENDRU TELECOM
Jalandhar - Central Town
10,000 - 14,000
/ monthly
Requirements
No experience required
12th pass
18 - 30 years
No gender preference
Marksheets and Degree
Shift timings
Working days
6 days/week
Morning Shift
9:00am - 6:00pm

Job description

  • Attend customer’s calls and assist them.
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions 
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.


Additional Requirements
Language
English
Job Type
Full Time
Skills
Computer Awareness
Confidence
Dedication
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Posted on 11 May 2022
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