Expertise in replacing/repairing - System board, display assembly, Webcam, Speaker, Fan, Bezel, Heatsink, Touchpad, Specific Keyboard, HDD, Top cover, Controller board, PCB, I/O board.
Travel to customer sites, investigate customer complaints, and resolve problems
Perform preventative maintenance and repair services on equipments.
Maintain positive working relationships with customers .
Document service and installation actions by entering information and completing reports.