<ul><li>            1 &#65279;Effectively create automation and make timelines &amp; accuracy of the reports</li><ul class="listing mt10 wb" style="font-size: 13px;">2. Method/ techniques used for Call Forecasting. 90 days in advance forecasting for approval, hiring and training. 3. Monitoring, analysis and reporting performance 4. To provide the Monthly report on the Key Metrics &amp; Preparation of EOD reports. 5. Periodic Volume Inflow Tracking &amp; SLA Tracking 6. Provide a daily trend of calls/email flow basis category and FTR/NON FTR analysis 7. Work Allocation &amp; Tracking of completion 8. Publishing the Dashboards 9. Provide Data Analytics &amp; Business Solutions to 10. Ability to share timely Intelligence reports </ul> <li></li></ul>

Advanced Excel

Bike/Scooter

Back Office Executive

Data Entry Operator

Operations Executive

E-commerce

English

<div></div>Founded in 2016 with a vision to transform the trade ecosystem in the country leveraging technology, udaan is India’s largest b2b eCommerce platform that is empowering small businesses through the power and scale offered by eCommerce. It has operations across categories including lifestyle, electronics, home &amp; kitchen, staples, fruits &amp; vegetables, FMCG, pharma, toys and general merchandise. udaan has over 3 million users, 1.7 million retailers, chemists, kirana shops, HoReCa, farmers and 30,000 sellers on the platform across the country. The platform enables supply chain &amp; logistics operations, which is based on sound technology, for daily delivery across 900 cities and 12,000 pin codes through udaanExpress. It enables financial products and trade credit services to small businesses, manufacturers, retailers and buyers through udaanCapital to grow their business. udaan is headquartered in Bangalore with offices in all leading metros and major cities across India. <div></div>

MIS Executive

Job description