Sales & marketing
 Identify, evaluate, negotiate, and manage opportunities in business processes and contribute to the organisation's short and long-term business goals.
 Evaluate findings, prepare reports and make recommendations about the business and financial viability of alternative opportunities.
 Establish long-term professional relationships with potential stakeholders and partners to promote the new processes and services
 Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organisation's business interests
 Creating marketing mix and finding key channels for new market activation
 Driving marketing campaigns using the optimal mix of digital and offline mediums Customer experience
 Own the end-to-end experience of all customer segments.
 Interact with internal (engineering and logistics) teams to ensure a delightful, seamless experience for the end customers.
 Analyse feedback from appropriate networks or measurements within the organisation
 Follow and ensure the progress and speed of development actions/projects are well defined and measured
Customer experience
 Own the end-to-end experience of all customer segments.
 Interact with internal (engineering and logistics) teams to ensure a delightful, seamless experience for the end customers.
 Analyse feedback from appropriate networks or measurements within the organisation
 Follow and ensure the progress and speed of development actions/projects are well defined and measured
People management
 Lead and coordinate improvement activities and development programs
 Lead, direct, evaluate and develop a team of business development analyst professionals to-ensure that projects are conducted credibly and that recommendations and reports are accurate and timely Process optimisation
 Manage and maintain the development road map in cooperation with all responsible functions
 Define dashboards for greater visibility and debugging customer acquisition, customer interaction, and project execution processes
Process optimization
 Manage and maintain the development road map in cooperation with all responsible functions
 Define dashboards for greater visibility and debugging customer acquisition, customer interaction, and project execution processes