Implement and monitor marketing and promotional programs
Take steps to acquire new clients and minimize drop-outs
New customers as per organisations requirements
Ensure timely disbursement of loans to clients
Deliver quality customer service and take corrective measures if necessary
Screening and orientation etc.
To collect all the loan documentation to satisfy the KYC norms and also legal compliance Individual client identification
To ensure the business credibility of the loan applicant through discussions with buyers, customers, and vendors
Fresh Flow Collections
Ensure all repayments are made on time as per the policy
Ensure that all monitoring formalities are maintained;
Visit current and potential clients to check on the quality of service
Manage over-dues/default and maintain good portfolio quality
Maintain simple transaction records
Assist with accounts, office upkeep
Process and policies to be followed as per organisation norms