Senior Process Analyst

Arete Technologies Inc
Panchkula - Industrial Area Phase 2
15,000 - 35,000
/ monthly
Requirements
1 - 3 years experience
Graduate
25 - 30 years
No gender preference
Joining and Relieving Letters
Experience certificate
Marksheets and Degree
Aadhar Card
Shift timings
Working days
5 days/week
Night Shift
6:30pm - 4:00am

Job description

Job responsibilities of the candidate include

  • Politely speaking with customers and understanding their queries.
  • Documenting customer queries in system.
  • Managing and Maintaining all the list of clients.
  • Creating and sending email campaigns.
  • Should be well versed with Internet Knowledge.
  • Must have good spoken English.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Responding to customer queries based on SOP.
Additional Requirements
Language
English
Job Type
Full Time
Skills
Confidence
Dedication
Personal Grooming
Customer Retention
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Posted on 21 Sep 2022
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