Prachi Mehta

<ul><li>Provide technical support on software applications &amp; related services.</li><li>Handling inbound and outbound calls related to the application.</li><li>Troubleshoot issues related to the application over the call or via email.</li><li>Engage in the Knowledge Management process by creating and using materials.</li><li>Perform training of company software products to clients</li><li>Should be able to interact with developers</li></ul><p><strong>Education:&nbsp;</strong></p><ul><li>Bachelors or Masters in Computers, Electronics/Telecommunication, IT</li><li>Relevant experience of 1 year</li></ul>

Experience certificate

Communication Skills

it support

IT support

English

Add PearlInfo Pvt. Ltd. is a software company with 27 years of experience in Software Development industry and 16 years of experience in Digital Signature Issuance. We have a proven track record of successful implementation of large-scale softwares at leading firms and government organizations.

Software Support Executive

Job description