Team Leader duties and responsibilities
● Set clear team goals and KPIs
● Delegate tasks and set sales target
● Oversee day-to-day teams' operation and performance
● Do regular performance evaluation
● Create a healthy and motivating work environment and atmosphere
● Communicate with teams about their performance
● Monitor team performance and report on metrics
● Motivate team members
● Discover training needs and provide coaching
● Listen to team members’ feedback and resolve any issues or conflicts
● Plan and organize team-building activities
Team Leader requirements
● 2 years of experience as a Team Leader or similar role
● In-depth knowledge of performance metrics
● Good PC skills, especially MS Excel
● Experience with organizing training programs
● Sense of ownership and pride in your performance and its impact on the
company’s success
● Critical thinker and problem-solving skills
● Team player
● Good time-management skills
● Great interpersonal and communication skills