Responsibilities:
-Answering phones and explaining the product and services
Contacting existing customers as well as prospective customers
-Obtaining customer information and other relevant data.
-Asking questions to the customer and understanding their specifications
-Resolving queries and issues related to the services
Requirements:
-Great interpersonal skills.
-Exceptional oral and written communication skills.
-Strong organizational skills.
-Ability to work in a team or individually as and when required.
-Ability to manage and handle multiple tasks.
-Outstanding problem-solving skills.
-Exceptional attention to detail.
-Hard-working individual.
-Good time management abilities.
-Strong decision-making skills.
-Ability to tolerate stress and pressure.