Sale company products to customers over phone, email etc
· Contacting potential or existing customers to inform them about a product or service using scripts
· Answering questions about products or the company
· Asking questions to understand customer requirements and close for the Next chain of management process
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information