Telecaller
Quest Immigration Services
Mumbai
- Santacruz West
₹
15,000 - 20,000
/ monthly
Requirements
6 months - 3 years experience
12th pass
Above 18 years
No gender preference
Shift timings
Working days
1 days/week
Morning Shift
10:00am - 7:00pm
Job description
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Additional Requirements
Language
English
Experience
Telemarketing,
Real Estate,
Education / Training
Job Type
Full Time
Skills
Computer Awareness
Confidence
Good communication skills
Client Communication
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Posted on 13 Mar 2020
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