<ul><li>Answering phones and explaining the product and services offered by the company.</li><li>Contacting existing customers as well as prospective customers using scripts.</li><li>Obtaining customer information and other relevant data.</li><li>Asking questions to the customer and understanding their specifications.</li><li>Resolving queries and issues related to the products and services.</li><li>Making recordings of all the sales phone calls and sales deals.</li><li>Maintaining the database of the customers on a regular basis.</li></ul>

Telecaller executive

Job description