Telecalling Executive

Roy Overseas Services
Mumbai - Malad West, Malad West
10,000 - 15,000
/Monthly
Requirements
No experience required
Graduation
18 - 30 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
10:00am - 6:30pm

Job Description

  • Should have a minimum of 1 – 3 years of experience in similar field
  • Should be Graduate
  • Result oriented and good at negotiation
  • Excellent communication skill in English, Hindi & Gujarati
  • Good convincing power.
  • Computer-friendly
  • Well-Groomed and Dynamic Personality
  • Good track record of performance and achievements of targets
  • Should have positive attitude and aptitude
  • Possess excellent database and internet research capabilities
  • Able to meet deadlines and work under pressure.
  • Computer Proficiency: - Computer Knowledge Windows / Linux / MS Office / Internet / MS Outlook

Job Profile: Business Development Executive cum Tele Sales Counsellors

  • Promoting our products and services namely admission services, educational directories,

property guide, educational newspapers, exhibition & convention services etc.

  • To communicate regularly to the clients for promoting the products and services by making cold

calls to prospects with good telephone etiquettes.

  • Building relationships with clients and developing our clientele list.
  • Conduct telesales and field sales. Conduct account development. Direct sales program to develop

new markets.

  • Foster strong, direct relationships with key customers & prospects in own assigned sales region,

and play a lead role in major negotiations and tender submissions as required.

  • Managing individual targets.
  • Generating appointments with the clients for business development managers & Branch

Managers.

  • Collecting data of the clients for a specific project (Projects Wise) allocated according to the

Project requirements in City, State, and Country wise. (Collection of Data Includes: Name,

Complete Postal Address with PIN Code, Phone No. , Fax No, Mobile No. , E- Mail ID , Website,

Name & Communication Details of Decision Makers, Influencers), Name of Marketing &

Advertising Agencies, Clients Products & Services Details etc...

  • Making outbound phone calls (100-120 calls daily, excluding Not picking, Switched off,

Ringing, Unreachable, Call disconnected) to prospective data and counsel them for

admissions & 2 client visit in a day). And keeping accurate and detailed information about the calls

made in the company’s specific report formats.

  • Handling inbound queries of candidates looking for our courses and providing program

information. Generating the leads and managing the database, keeping regular follow-ups with

them.

  • Convincing the students / parents for registration and generating walk-ins for the

programs we offered.

  • Doing canopy sales / marketing, leaflet / brochure distribution in the high pitfall areas as and

when required by the company.

  • Sending E-mailers to the clients in the exact verified e-mail id. (Sending Minimum 20-30

Personalised E-mailers in a day.)

  • Send Courier / Registered Post with Hard Copy of Proposals and Various Reference Materials of

Company to Clients for Better Understanding of Products, Services & Projects. (At Least 5 /

Based on Requirements)

  • Convert the suspect (Client Data Base) into prospect (Qualified Prospects Base - QPB) QPB

Means - Hot, Warm, Cold & Frozen Prospects Base and provide the same detail to the Reporting

Authority / Management.

  • Ratio of suspects to prospects should be 75% of the total data.(On fresh calls 15% prospects i.e.

15 prospects on 100 calls every day)

  • Maintain a daily long sheet of all calls and visit made. Plan calls and meetings with prospects.
  • Make closures. Ensure that minimum 2 prospective key clients / customers visit office every day

or 12 client’s visits are made per week. This 12 visit should not be in sharing basis with other

BDM’s & BDE'S.

  • After closing the Business, ensure that Collection are there as per dealing till the amount of

business is credited to company's account.

DSR/DAR on daily basis, weekly performance analysis with review of current week and

performance planning for next week and performance review report on every 14th and 28th of

very month is must

  • 100% attendance in all meetings
  • Maintain all sales documentation to the required standards of correctness, governance,

accounting standards and document management.

  • Follow procedures, guidelines and management systems relevant to company's standards.
Additional requirements
Language
English
Previous Experience
Telesales / Telemarketing,
Telecom / ISP
Job Type
Full Time
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Job posted on 13 Oct 2021
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Telesales / Telemarketing
Telesales / Telemarketing in Roy Overseas Services
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