* Place Phone Calls To Potential Clients From IVR
* Answer Potential Clients’ Questions About Home Improvement Projects Or Goals
* Set Appointments With Prospective Customers Based On Our Associates’ Schedules
* Communicate Any Problems, Concerns, Or Questions To Supervisory Staff
* Refer Customer Complaints To Supervisor For Quality Control
* General Co-Ordination With Concerned Departments
* Analyzing Data And Generating Reports