Key Result Areas	Key performance indicators
Oversee technology implementation in the organization	% adherence to IT budgets within the organization
Supervise IT systems and processes	% Downtime due to unscheduled maintenance
Oversee automation of business processes	Number of new IT intervention projects formulated and implemented % adherence to estimated project cost and time for implementation of IT infrastructure % improvement in operational efficiency as a result of project implementation

Job Specification

Education: Post Graduate in Technology
Years of Experience: 12 + Years of relevant work experience in handling IT systems, applications and networks

Purpose

Lead the Print, Digital and TV Information Technology department to ensure provision of high quality technical support to all core and enabling functions in an optimum manner
Formulate a corporate technology strategy for the organization to ensure the availability of information to business users and plan and oversee effective investments, installation and utilization of IT infrastructure across the various business of Sakshi.

Key Responsibilities

Responsibility

Business Strategy

Provide strategic process and architecture thought leadership and direction
Lead the execution of technology strategy for technology businesses, partnerships, and external relationships.
Interface with business partners to advise and provide technology related solutions and thought leadership.
Formulate a Technology vision based on the organization & strategic intent and cascade it to an operational level plan
Prepare the Annual Technology Plan for the Department along with the IT procurement plan for both hardware and software

Capital Expenditure

Initiate allocation of capital expenditure related to technology and also review cases of unplanned expenditures
Keep abreast of non-performing assets and take required steps to dispose of the same

Strategic Appointment

Manage IT vendors engaged for various services &equipment Technology
Initiating procedures for smooth functioning of the entire procedure from receipt of content to conversion, tagging, uploading and finally making it live on the portal
Ensuring all statutory compliance of Broadcast
Ensure that all broadcast content is in line with technical and content related government regulations
Identifying and sourcing solutions for content conversions and its security over the internet
Identifying / Forecasting and implementing storage requirements of the company.
Overseeing the maintenance of all IT equipment regularly
Formulating plans and policies for overall growth and development together with goal setting and continuous process improvement
Act as catalyst between the technology partners, syndication parties, content developers and owners.
Analyze IT requirements keeping in mind business impact, strategic value and organizational readiness for each project
Liaise with other departments on technological requirements for enhancing service levels and improving process efficiencies
Exploring the IT requirements for an integrated Newsroom for Print, Digital and Sakshi Web
Conduct regular checks on IT compliance of software and hardware
Direct conduct of periodic departmental audits, highlight deviations and develop and implement measures to reduce business risk
Survey the IT world for latest technological advancements and prepare a suitable business case for their deployment for the Top Management
Survey the organization on technology adoption and digital mindset for new technology implementation in the organization.
Conduct training for all departments for better technology adoption and implementation.
Organize for processes like Broadcasting, Video Conferencing, Web casting and Audio conferencing
Conduct technology and application evaluation based on user inputs and support user departments in finalizing technology options
Prepare tender documents and specifications for work to be carried out as well as for material requirements
Ensure project construction as per design specification, identify variances and report the same to contractor
Take over the management of project post testing and commissioning
Ensure Smooth Operations of IT Systems (IT applications, software, servers and processes)
Ensure smooth operation of SAP portal
Ensure planned maintenance and backup of systems as per schedule. Prepare budgets for operations and infrastructure maintenance / repair and submit to finance
Facilitate business continuity by providing IT services required to support critical business processes
Ensure that breakdowns and department concerns are addressed within a specified time frame
Direct resolution of escalated issues relating to technical support and administration in a timely manner

Human Resources

Build and maintain the Information Technology team
Conduct detailed resource planning for each new initiative/process with a view to estimate budget, time and man month requirements
Mentor and coach subordinates to develop the team’s capabilities and build a strong succession pipeline for the role Outsourcing
Undertake organizational needs analysis to identify opportunities to improve organizational efficiency through IT interventions Environment & Safety
Initiate Safety and Disaster Management Programs

Telesales Executive

Job description